Home > Passenger Information > Airport Parking > News and Updates
Parking News & Updates
New Valet Service
In keeping with our mission, “to be the World’s Best Airport by Exceeding Customers
Expectations”, plans are underway to enhance the Total Customer Service experience
at Hartsfield–Jackson Atlanta International Airport. Our goal is to provide a valet
service which is distinct and superior to other parking options available to the
traveling public, and utilize the latest state of-the-art technology available
in the parking industry. The Valet Service is conveniently located on the first
level of North Parking Deck.
Parking Revenue Control Systems
Getting in and out of the Airport quickly adds value to the customer service experience.
With this in mind, we installed a Parking Revenue Control System that provides more
efficient service by offering a variety of payment methods. The system features
40-plus pre-pay stations as well as express exit lanes that accept cash and credit
cards. There is also multi-language voice annotation to assist non-English speaking
customers. Pre-pay machines can be found at all Hartsfield-Jackson parking lots.
Another feature includes a space count system with real-time interactive displays
of space availability status. The space count system will also maintain accurate
count of available spaces on each level of the decks as well as over all counts
in the surface lots.
Parking Entrances
If you drop off your bags or passengers at curbside check-in, simply follow the
overhead "TERMINAL RETURN" signs to reach the parking entrances.
Automated Ticket Dispensers
Automatic ticket dispensers issue parking tickets at the entrance to each parking
area. Present this ticket to the cashier as you exit.
Lot Printed Directly On Your Parking Ticket
To better assist you when returning to your car, the lot you park in is printed
on the upper right corner of your ticket. Also, be sure to note the level section
and row number when you park.
Take. Pay. Go.
Take your parking ticket and keep it with you. Do not leave it in the vehicle. Pay
for parking with your ticket at one of 40 pre-pay stations. Go to the fast Pay &
Go lanes, insert ticket at gate, and off you go!
Parking For People With Disabilities
Parking for people with disabilities is available
in all Airport parking areas, including Hourly, Daily, Economy and Park-Ride lots.
These spaces are located within each of these lots in closest proximity to the Airport
terminal.